Refund Eligibility
Refunds are allowed only when a class is canceled by us or if a technical issue prevents service delivery and cannot be resolved.
Policies
Refund & Cancellation Policy
We aim for clear and fair booking policies for our digital live classes.
Processing Time
Approved refunds are processed within 5 to 7 business days to the original payment method whenever possible.
Before Class Cancellation
If you cancel before the scheduled class and the cancellation window permits a refund, we will review it according to the booking terms shown at checkout.
After Class Start
No refunds are issued once the class has started, unless required by law or due to a verified service failure on our side.
Refund Requests
Email support@bruar.com with your order ID, payment ID, and booking details for assistance.